PRIVACY AND SECURITY

The following Privacy and Security Policy is effective as of May 5, 2017. Before using the website www.PLAYAMO.com, please read this Policy carefully. The fact of using the website confirms your consent with the Policy as well as with Terms and Conditions. The website www.PLAYAMO.com ("Casino", “Company”, "We", "Us", "Our") is owned and operated by Direx N.V., a company registered and established under the laws of Curacao and its wholly owned subsidiary, Direx Limited, with registered address Stasinou 1, MITSI Building 1, 1st Floor, Flat/Office 4, Plateia Eleftherias, Nicosia, Cyprus. Direx N.V.’s registration number is 131879 and its registered address is E-Commerce Park Vredenberg, Curacao. Direx N.V. is registered by the Government of Curaçao as an Information Provider legally authorized to conduct online gaming operations from Curaçao. E-gaming Licensing and Supervision is provided by Antillephone N.V.

PRIVACY

PLAYAMO is complying with all applicable data protection and privacy laws and is treating all customer information as strictly confidential.

COLLECTION OF PERSONAL DATA

We collect players’ private information when players register within our system, respond to our communication, or contact our support team. The information may include player’s name, date of birth, private address, email address, IP address, and other personal data. The personal data of players is available to PLAYAMO employees, employees of the casino’s software provider Direx N.V., to payment systems and other third parties which assist PLAYAMO in providing gambling services to the end users. All parties to whom the players’ information is disclosed are treating it as confidential according to the corresponding agreements and laws. The data is fully protected from unauthorized access.

INFORMATION ON PLAYERS’ BALANCE

PLAYAMO is keeping information on players’ deposits, winnings and withdrawals as strictly confidential and is not disclosing it to any third parties without prior consent of the player unless as required by the law.

USING PERSONAL DATA FOR MARKETING

PLAYAMO is using players’ information for marketing purposes. However, we respect players’ privacy. If players do not wish to receive any promotional materials, they are able to opt-out of it during registration or unsubscribe at any time when using PLAYAMO gambling services.

COOKIE POLICY

PLAYAMO casino website is using cookies to store players’ preferences and guarantee a more pleasant gaming experience. For inquiries about any custom privacy settings, please contact our support team at support@playamo.com

DISCLOSURE OF PERSONAL DATA

In case PLAYAMO establishes that a player has participated in any type of fraudulent actions, such as game manipulation, payment fraud, provision of false personal data, money laundering, usage of stolen credit cards, etc., the Casino reserves the right to disclose such player’s personal data to any third party or make it publicly available.

SECURITY OF PERSONAL DATA

PLAYAMO is committed to providing secure gaming services to players and to ensure that no data is stolen, lost or misused in any way. We implement the latest technological achievements to provide for the safety of all personal data of the players.

SSL TECHNOLOGY

We use 128-bit SSL (Secure Socket Layer), the technology preferred by many legal and financial institutions, to guarantee safety of all transactions performed on the website.

ANTI-FRAUD SYSTEM

We use special anti-fraud techniques to prevent any type of financial fraud on the website. Any attempts of fraudulent actions result in immediate termination of player’s account.

ACCESS TO PLAYER’S ACCOUNT

Player account can only be accessed with the player’s unique ID and password. The player is responsible for keeping their login information confidential and making sure it cannot be accessed by another person.

SECURE PAYMENT PROCESSING

We only work with the most reputable and trusted payment processing providers to make sure that players’ deposits and cashouts are handled carefully and according to the corresponding standards.

NETENT GAMES

When you play casino games developed by NetEnt, NetEnt’s Privacy Policy also applies. It can be found here.